Theatre & Films Productions

Human Resources

2012 Kick-Off

Hellooo World! Already living the first 2 weeks of 2012.  In case, you’ve missed it, here’s the Zeitgeist from Google concerning 2011: Year in Review.

Let me share some nice stuff I was viewing on the website of the Leadership guru, Robin Sharma

  1. How to Get up Early,
  2. How to Defeat Worry,
  3. 8 Steps to Winning in the New Year.

I highly recommend you to take 1 hour off and take a notebook and go through the videos.

The second part of my 2012 Kick-off blog post is for whose considering to change their job or maybe going for their first job interview.

Recruitment and Selection is a crucial task for companies in order to have the best talent channelling their energy to achieve the set company-objectives  within a timeframe. The HR Personnel has the objective to Shortlist candidates out of a list of many applicants. This process can be a  one-to-one interview or a panel comprising of different members representing their respective dept. To kick-off the chance of being selected, pre-interview preparation is of utmost importance. It’s like doing your homework before going to a class. So here we go, you could work on the following questions which a Manager could ask:

1. [Your CV will be at the desk]. First Impression [Don’t be late, Well-Groomed, etc.]. Then the opening question: In 2 words, tell me about yourself. [In certain cases, the Industrial Psychologist might urge you to get started with your family life and then come on the traditional description i.e education, work experience, personality].

2.  What does ‘Failure’ mean to you?

3. How do you deal with Conflicts at Work?

4. Can you define the relationship between ‘Skills’ and ‘Attitude’?

5. What is the importance of Communication to you?

6. Can you make the link between ‘Ethics’ and ‘Integrity?

7. If there is One Thing that you could change, what would that be? And how you could change it?

8. How do you Manage Change?

9. Do you believe in Planning?

[Question about the Job Description]

[Question about ‘What do you know about <the company name which is recruiting>?]

Finally, you will be asked ‘Do you have any questions?’

Then, one can proceed asking about the Salary Scale and Benefits or discuss about the work conditions etc.

A job is not “just a job”. Every job is a gorgeous vehicle to express your gifts and talents – and to model exceptionalism for all around you.

Some HR meetings

I have been fascinated by some recent interactions with executives in the field of Human Resource Management.

Personally, I like meetings with HR People. It’s like going into a ‘battle’ for the work arena. I mean, you need to reply principally to questions, but its more fun when you get to ask the HR rep some interesting questions, so that You can assess them. 😀 enfin sort of (Don’t forget, they also, they are Humans managed by other Human (any C-level executive for eg. CEO)).

Dear blog readers, let me narrate two meetings with experienced HR Professionals at the top of their career.

The first one is a Group HR Executive who happened to see my award speech on MBC TV. He contacted me concerning a proposal in the IT dept of the company he works for. The company forms part of a big Group in Mauritius and has at least 3 branches in Mauritius and others in India and Madagascar. Hence a workforce of around 1000+ employees to be managed. We met for an interview. At the end of the meeting, I got to ask questions about the profession of an Human Resources Manager. And the answers I got were original, something not to be found in Textbook theories. He told me: “You know, HR is a field where you have to know Emotional Intelligence, Psychology etc. I am going an on advanced training on Profiling next week. One has to be able to choose a candidate who will best be able to adapt and perform a particular job as expected. Ena dimoune plorer dans buro. Moi mo dire, si zot envi plorer, laisse zot. The three main job in HR are: 1) Paperwork, 2) Operations 3) Strategy.” I made reference to the commencement speech by the Mauritius Commercial Bank Chief HR Executive and he added ‘You know, what is important in a person’s life is – what has he been during all these years till now. It’s life experience that will forge the character of a person.”

This was a very nice conversation about Human Resources Management. Its a very interesting job to manage the worklife of around 100 – 450 people according the set objectives of an Enterprise.

The Second HR meeting has been that of today early morning. This time, it was a ‘Big Shark’. A Consultant. He is also an industrial psychologist and at the same time an IT Manager!

There is something that we call Job Profiling that had to be done. The employment consultant has the job to know the strengths and weaknesses of a candidate in order to be able to provide the right talent to the organisation which is paying to recruit the right person or to obtain a short list of CVs.

To admit, I was pretty impressed by this interview. The consultant himself admitted that ‘it was a strange one’. Damn it, by his questions and careful inspection of my CV, he was able to describe my ambitions, my career aspirations and in respect to all the factors he found in my personality, which job would suit me well. And cherry on the cake, he even proposed me that this job vacancy is not what I want, but that this one would better suit me! Alors la Monsieur, Trop Fort! Respect!

That guy, in the middle of the meeting, after asking questions, changed the usual scenario of the interview. He was like an advanced form of Human Resources Professional, one of a mutated or evolved one.

He advised me that by choosing this career pathway, I will be skipping some steps.. and I thought ‘Bingo!’ We exchanged our business cards and then had a relaxed chat about the IT industry and Recruitment of Professionals in this field. He highlighted that there is a shortage of Good IT guys in Mauritius, and even if there are, the few ones are NOT Serious. This is the reason why we have to recruit from India or from Madagascar. Well that’s a pity, and its a fact, I had also written on this topic when I had a nice meeting with key web 2.0 people in Mauritius. It’s true that I have personally witnessed ‘Malgache’ Programmers; they are talented guys and the Indians, in IT they ‘know everything and can do anything’

So folks, next time if you are doing an interview with an HR Professional, if they are really good, even without doing Psychometric Tests, they can get to know you and gauge your job suitability. That’s it.

when everybody talk in the panel

As Yashvin has said, there are very good job prospects in the Web Industry in Mauritius. Web Developers (PHP/MySQL together with a knowledge of usage of CMS and framework).

Furthermore, it is inevitable to skip on essential process in job recruitment and selection by the companies/organisations.

The interview process.

Most of us, at one point in time have to go through the ‘pain’ of answering interview questions. This delicate moment might be either for a new job application or for performance appraisal review.

IMHO, interviews should be  done by HR managers. I think that sometimes company directors or a panel consisting of top management executives might not necessarily succeed in the essential process of recruitment and selection.

Based on my personal experience on applying for jobs for next year, let me shed light on this hypothesis.

Let me explain:
A company director or CEO is someone who carefully crafts strategies and makes sure that these are executed. His management philosophies and leadership style creates an organisational culture.

I think a professional in HR is better suited as he/she understands the current employee workforce and as well which type of personality would be most fitting to the team on long term basis.

Secondly interview done by a group of people or panel. I think if administrative procedures are required to have a panel of interviewers, so be it. The latter is led by a Chairperson. The inconvenience i find that either: everybody wants to ask you questions or when the chairperson cannot control the board given the authoritative power and status of the members of the panel.

At infotech 2010, i met a charismatic HR Manager. I think he has a background in Industrial Psychology as well as a good no of years in IT industry evolving in the field of HR. From all the interiews that i had yet, i think if one day that HR manager would screen me as a candidate, I would get to learn much from this experience.

Well, its only the beginning, lets watch and see..

till then, keep connected!